Refund Policy

• Premium launches and featured upgrades are refundable in full until your launch week starts. After your week begins, the placement has been delivered and isn’t refundable.
• Sponsored placements that we reject are refunded in full. Approved campaigns can be cancelled for a full refund until 48 hours before the week starts.
• If we remove your product for breaking the terms, paid placements for it aren’t refunded.
• Paid placements never guarantee traffic, clicks, or sales, so results aren’t grounds for a refund.

To request a refund, email hello@shipx.live with your product link. Refunds go back to the original payment method via Stripe.